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PRESS RELEASES (each opens in a separate window)
NEWS AND EVENTS (click for full story)
MEDIA COVERAGE
24th August 2006 OMC sponsors and kicks-off IIR Front End of Innovation Conference Europe, Jan 22-Jan 25 2006 The highly successful ‘Front End of Innovation’ conference held for many years in the US is now coming to Europe in January 2007. Along with our Strategyn France and Strategyn Germany partners, The OMC Group is delighted to be a sponsor of this prestigious event. We are also kicking-off the event with a workshop on Outcome-Driven Innovation on the morning of Jan 22nd. Providing a unique opportunity for many leading companies to highlight and discuss how they are meeting the challenges of gaining deeper insights, working collaboratively, generating break-though ideas and building an innovative culture, this two day event in Munich promises to be a major success. For more details: http://www.iirusa.com/feieurope/5565.xml
27th April 2006 Chris Lawer and the OMC team are conducting the pre-conference workshop in Amsterdam, July 10th. The workshop, "Building new capabilities for customer experience innovation to drive loyalty" will allow delegates to identify and predict what customers really want from their customer experience, understand the drawbacks of most data, segmentation and other approaches to learning about customers and their needs, determine the individual elements of winning customer experiences and how they fit together and also run simple exercise to help delegates identify and assess their own organisation's critical capabilities for implementing superior customer experiences. Find out more and register at the IIR website, here.
16th January 2006 Our analysis and discussion of customer advocacy strategy is featured in Corporate Event magazine. Read the full article, "Saving Lost Customers: Inspiration from the Home Depot", here.
6th January 2006 Customer Management magazine features OMC article on Customer Advocacy as cover story We were delighted to have a recent paper on Customer Advocacy featured as the cover story in UK publication, Customer Management magazine. An Adobe PDF version of the article is now available. To view and download your free copy, click here
10th October 2005 OMC Founder, Chris Lawer invited to speak at LIFT06, Geneva on co-creation We are delighted to be able to lend our support to LIFT06, the Life-Ideas-Futures-Together conference in Geneva, February 2-3 2006. LIFT06 is about teaming up leading observers, explorers, and builders with people whose work depends on understanding current challenges and creative solutions presented by emerging technologies. LIFT has a simple goal: connect people who are passionate about new applications of technology and propel their conversations into the broader world to improve life and work. Visit the LIFT06 website, check the speakers roster, the program, and sign up! It is only 295CHF (195 for students) for both days.
16th March 2005 Customer Create newsletter launched The first edition of Customer Create, a newsletter describing our analysis of latest customer innovation strategies, insights and trends is launched today.
20th August 2003 Chris Lawer appointed to InsightAdvisor expert panel of industry practitioners Today sees the appointment of Chris Lawer to the InsightAdvisor panel of expert Customer Management practitioners. Chris joins an illustrious group of individuals providing fast, low-cost, reliable and independent advice to customer management professionals working in organisations from SMEs to multinationals. For more information about the service, click here and to view Chris' online profile and make a request for his advice, click here.
30th July 2003 Announcing the launch of The OMC Group Today sees the launch of The OMC Group - a research and consultancy network specialising in helping enterprises to create the customer innovations of the future. Founded by Chris Lawer, The OMC Group will support and partner businesses seeking to build revolutionary new customer and market propositions that are fundamentally aligned with the rapidly changing needs of what The OMC Group terms, the One-Minute Customer. |
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