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We are a customer strategy, experience and innovation management consultancy with an original blend of advanced thinking and proven methods. We are based in the UK but are active across Europe and often elsewhere.

We provide an integrated offering across innovation management, customer experience, brand, marketing and strategic management. We call this Customer Innovation. Read more

We have over 100 years combined senior, international management and consultancy experience in consumer and business-to-business companies and the public sector as well as top-class research pedigrees ... View the core team

We are the UK licensee for the acclaimed and highly successful Jobs and Outcome-Driven Innovation method developed by Strategyn in the US.  This connects our services and thinking and provides clients with a compelling perspective on value-creation ... Learn more

We are pioneers in developing next practices for customer experience innovation, value co-creation and marketing evolution.

Combined with our extensive research-grounded knowledge of advanced innovation, strategy, learning and marketing perspectives, we are able to address our clients most pressing issues and help them discover important opportunities for successful innovation and growth. View a selection of our clients and read what people say about us.

If you wish to find out more, contact us to discuss your innovation challenges or arrange a meeting.

 

WE ARE READY TO HELP...

Call us now on:

+44 (0) 845 057 4091

or Email Us Here

 

 

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WHAT WE THINK

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THE OMC GROUP KNOWLEDGE CENTRE

Customer Advocacy and Customer Intimacy: Aren't they the Same? (access)

 NEW Avoid the risks of customer-driven innovation (registration required)

 

 

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