HOMEaboutclientsservicesODIknowledge centreblogregistercontact us

SERVICES:SenseLearn

AssessValueAlign

The way any organisation sets its strategic direction is fundamental for its future performance and success. To achieve growth through customer innovation, managers must ask whether they have the right approach to setting strategy as well as the correct product, service or experience innovation portfolio to achieve optimal returns. With limited analysis, poorly conceived innovation strategy or weak implementation capabilities, growth objectives will be missed, resources wasted and important market opportunities lost.

   

In practice, strategy must evolve and be shaped continuously. It is an adaptive process of ongoing learning and analysis and must never be viewed as a one-off annual process (often tied to the budgetary process). Our workshops, frameworks and methods can help you sense and interpret changing markets, customer issues or trends that have an impact on your company’s performance. Then, we can help you to surface differences in understanding and assumptions about the changing nature of value, the customer and your company’s current strategy. Finally, we collaboratively develop strategic innovation options and paths for you to explore.

The methods and tools that make up our SENSE customer innovation service theme include:

Customer Innovation Sense-Making Workshops Manager and Customer Value Assumptions Analysis
Innovation Strategy Modelling Scenario Planning
Strategic Issues Analysis Peripheral Vision Capability Analysis

Download

factsheet (.pdf)

Complete a contact

request form

 

WE ARE READY TO HELP...

Call us now on:

+44 (0) 845 057 4091

or Email Us Here

 

 

STAY INFORMED...

newsletter

Sign up for a regular Customer Innovation Experience

 

 

WHAT WE THINK

THE LATEST IN

THE OMC GROUP KNOWLEDGE CENTRE

Customer Advocacy and Customer Intimacy: Aren't they the Same? (free access)

 NEW Avoid the risks of customer-driven innovation (registration required)

 

 

HOME  ||   PRIVACY POLICY   ||  TERMS OF USE                                                                                                                    All content copyright © OMC Consulting Limited 2003-2007 except where stated